How to shop on Shopee and Lazada?

For Shopee Official Store: Click HERE

• In order to buy on Shopee Malaysia, users must have a Malaysia address as Shopee Malaysia does not provide international delivery to other countries.

• After tapping on "Buy Now", indicate your preferred quantity and product variation. Once confirmed, you will be directed to the Shopping Cart page. Alternatively, you can also refer to this page for more information.

• Delivery will take at least 7 working days (excluding weekends and public holiday), however, if there are surge of orders, the delivery may be delayed. 
• You may also refer to the Shopee related article on "How do I check the status of my order?" for more information.
• For product items ordered via Shopee are eligible for a Return/Refund within 15 days from when the item was delivered, only if any of the following conditions are met:
  1. Item delivered is defective (you’d have to return the item for a refund)
  2. Wrong item is delivered (you’d have to return the item for a refund)
  3. Missing item in order
  4. For any other product conditions not met above, you may Contact Shopee Support for further assistance. Please do not to click ‘Order Received’ as you would not be able to proceed with the Refund/Return request otherwise.

For Lazada Official Store: Click HERE

• In order to buy on Lazada Malaysia, users must have a Malaysia address as Lazada Malaysia does not provide international delivery to other countries.

• After tapping on "Buy Now", indicate your preferred quantity and product variation. Once confirmed, you will be directed to the Shopping Cart page. Alternatively, you can also refer to this page for more information.

• For delivery, please refer to this link for more information: Where is my Order. Alternatively, you could Contact Lazada Support if you have any other questions. 

• Items ordered from Lazada are eligible for Refund/Return within 15 days from when the item was delivered, only if any of the following conditions are met:

  1. Item delivered is defective (you’d have to return the item for a refund).
  2. The wrong item is delivered (you’d have to return the item for a refund).
  3. Missing item in the order.
  4. No exchanges are allowed.

• Alternatively, you may also wish to refer to the following articles for more information:

  1. Lazada "Contact Us" page and "Live Chat Support"
  2. What is Lazada’s Return Policy?
  3. How do I return my order with Lazada?